New Feature: Advanced Search

By David - Apr 2013

Today we have rolled out a new set of search and discovery features for our premium Backchannel Chat users.

We’ve heard from our user base that they wanted an easier way for students to be able to access transcripts. These transcripts are really valuable and should be treated as such.

Here’s what we’ve done:

Premium Users

Now when you log into Backchannel Chat as a premium user, you will see some information about student access. Since Backchannel Chat does not collection personal information about students, we given you the teacher a set of access codes that you can share with your students to access a section of our site where they can view chat transcripts and search across their discussion archives.

Students can use the provided URL and access key to gain entry to this site.

Teachers can change the access key at any point.

Premium users also get a new navigation item that quickly links them to a search page. Teachers can now search across all discussion rooms to find any unfiltered message (rejected messages as well as approved).

Backchannel Chat for Google Apps

We’ve also introduced search for Google Apps users. Both students and staff also get a search navigational item. Students and teachers can search only across the discussions that they have access to (this is controlled by Google domain groups). If you’re a Google Apps administrator then you can search over the entire set of discussions for your school / domain.

Hopefully you’ll find this useful. Please if you have any suggestions on how we can make things easy for you, please drop us an email at We love feedback and hearing ideas.

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